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Policy & Shipping

Attention: To maintain our good communication, PLS pay attention to your mailbox after you ordered within two days. Thank you!


Your tracking information will allow you to trace your shipment on:

https://tools.usps.com/go/TrackConfirmAction.action

http://www.dhl.com/en.html

http://www.ems.com.cn/english.html

http://www.aramex.com/express/track.aspx

Shipping usually takes 7-10 business days or less to USA, Canada, Australia and most west European countries.

Customers are responsible for tracing their shipments. If you do not receive your package within seven business days please contact us at shugonsalomon@hotmail.com . We will check the status of the package. We are not responsible for automatically returned packages or if tracking company fails to deliver the package due to incorrectly provided address or customer's failure to sign for package.

International Shipping & Processing Info:
For International orders, we will ship using Global Express, like EMS Global, DHL, Aramex and Fedex. This method takes 7-12 business days for delivery. Because it takes us up to 48 business hours to process your order, packages will arrive in 7-10 business days maximum. Because we value our customers, we will mark as package as personal gift, however, we are not responsible for any customs duties or problems. If you prefer for us to mark actual value of the product, please make a note of that during checkout.

RETURNS & EXCHANGEMENTS: SATISFACTION GUARANTEED
For any reasons, if you are not satisfied with the products you received, please contact our customer service at shugonsalomon@hotmail.com . Please be noted that we are trying every effort to make customer satisfaction. We will do at most to meet with your demands.

SHIPPING & HANDLING
We only ship to your confirmed address (the address on file with your credit card company, if you need to ship to an alternative address, please call your credit card company and add the alternative ship-to address to your account.)

Shipping Cost:

Shipping fee

£5

For wholesalers, we offer free shipping. If you want to do wholesale with us, please contact us at shugonsalomon@hotmail.com

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